Customer Service

Our team

Contact our team

Call us on +44 (0) 208 817 1146

Our telephone help line open from 9am - 7pm GMT, 7 days a week. Calls are charged at standard rates from mobiles or land-lines.

If we are unable to answer your call immediately then we divert calls to secondary phones and eventually to voice mail. We will then call you back.

Emailing our team

You can also email us at we aim to reply to you within 24 hours.

Writing to our team

We securely store copies of all incoming and outgoing customer correspondence.

Payments to your Cecure Gaming account

We accept Visa Credit/Debit Card, MasterCard and NETELLER and can only accept payments from players using their own credit cards.

We accept British pounds (GBP) & Euro (EUR) only.

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